Millions of mobile and broadband users could avoid upcoming price increases by taking proactive steps now. According to Uswitch, around eight million broadband customers and 14 million mobile customers are currently not under contract and have the opportunity to save money by exploring other options.
Failing to act and allowing bills to rise without seeking better deals or negotiating with current providers is a common mistake. Several major providers like O2, Virgin, Three, and Vodafone are already implementing price hikes.
In an effort to enhance consumer protection, mobile and broadband companies are no longer permitted to tie mid-contract price adjustments to inflation. Instead, customers must be informed in clear terms about the exact amount their bills will rise.
Uswitch’s telecoms expert, Ernest Doku, highlighted potential savings of up to £633 for those who take action promptly. Switching providers can lead to an average saving of £329 for broadband customers and £304 for mobile users transitioning from handset contracts to SIM-only plans.
The current broadband market is witnessing strong competition among providers, resulting in highly attractive deals for consumers. If you are out of contract, it is likely that you are overpaying for your services. Before exploring other options, assess your current usage to avoid paying for unnecessary allowances.
Utilize comparison websites such as Uswitch, Compare the Market, Confused.com, or MoneySupermarket to identify the most cost-effective deals available. After comparing prices online, consider switching to a new provider if better deals are found, or negotiate with your existing provider for lower rates.
In case your current provider cannot offer a competitive price, consider switching to a different one. Explore cashback websites for incentives on new broadband or mobile contracts. Additionally, individuals receiving benefits may qualify for discounted social tariffs starting from £12 per month for broadband and £10 for mobile services.
Eligibility for social tariffs varies among suppliers, with benefits such as Universal Credit, Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance, Income Support, Personal Independence Payment, and Attendance Allowance potentially qualifying individuals for reduced rates. Research indicates that a significant number of eligible households are not availing themselves of this option.
Contact your broadband or mobile provider to inquire about eligibility for social tariffs.